Refund Policy

What You Are Buying

TZUR for Agents for Windows is a one-time purchase, priced at USD $119. It grants a licence to install and use the application on a single computer. It is not a subscription, and there are no recurring charges. Payment is processed by our payment provider, Stripe, Inc.

Digital Content

TZUR for Agents is digital content supplied by download. Access to the download is provided to you immediately after your purchase is completed.

Right of Withdrawal (European Union)

If you are a consumer in the European Union, you ordinarily have the right under the EU Consumer Rights Directive to withdraw from a distance contract for digital content within fourteen (14) days.

Because the application is supplied immediately as a download, you are asked, at checkout, to expressly consent to the supply of the digital content beginning before the withdrawal period expires. By giving that consent and starting the download, you acknowledge that you thereby lose your right of withdrawal in respect of that supply, to the extent permitted by applicable law.

Requesting a Refund

If you believe you are entitled to a refund, or if you experienced a problem with your purchase or download, contact us at contact@tzur.live. Describe the issue and include the email address used for the purchase. We review every request and will respond promptly.

Owner Configuration and Authorized Actions

TZUR for Agents is non-custodial: you hold and control your own keys and funds, you fund and configure the operational wallet, and you decide which permissions, policies, and allowances to grant, and which payments to approve. Losses arising from your own configuration choices, or from actions you authorized an agent to perform, are not by themselves a basis for a refund. This does not limit any non-excludable statutory consumer rights you may have.

Statutory Rights

Nothing in this policy limits or excludes any statutory rights you may have as a consumer under your local law that cannot be limited or excluded by contract.

Seller

TZUR for Agents is sold by Blocksight OÜ, an Estonian private limited company (registry code 17474529, registered at Vesivärava tn 50-301, 10152 Tallinn, Estonia). This Refund Policy is governed by the law of the Republic of Estonia. Legal contact: legal@blocksight.live.

Last Updated: 8/6/2026