FAQ | TZUR Wallet
What is TZUR Wallet?
TZUR is a self-custody Bitcoin wallet. You send, receive, and store bitcoin while keeping full control of your private keys. No account required.
Is TZUR Wallet custodial?
No. TZUR is fully non-custodial. Your keys never leave your device. Only you can access your bitcoin.
What does self-custody mean?
Self-custody means you, and only you, control access to your bitcoin. Your private keys (the secret codes that authorize transactions) are stored on your device, not on a company's server. No one else can freeze, block, or move your funds. This gives you full ownership, but it also means you are responsible for keeping your backup safe.
Does TZUR Wallet store my Bitcoin?
No. Bitcoin exists on the Bitcoin network. The wallet stores only the keys that give you access to it.
What makes TZUR different from other wallets?
TZUR is Bitcoin-only, supports seed phrases in 31 languages, sends to both SegWit and Taproot addresses, and is designed around simplicity and security. No tokens, no unnecessary features.
Why is the wallet Bitcoin-only?
By supporting only Bitcoin, TZUR avoids the complexity and security risks that come with managing multiple cryptocurrencies. Fewer moving parts means fewer ways things can go wrong. A wallet that does one thing well is safer than one that tries to do everything.
Does TZUR support Lightning?
No. TZUR is focused on on-chain Bitcoin to keep the wallet simple, auditable, and secure.
What is a seed phrase?
A seed phrase is a set of 12 or 24 words generated when you create your wallet. Think of it as the master key to your bitcoin. If your phone is lost, stolen, or broken, entering these words into any compatible wallet restores full access to your funds. You should write it down on paper and store it somewhere safe. Never save it digitally. Anyone who has your seed phrase can access your bitcoin.
What is a localized seed phrase?
TZUR displays your BIP-39 seed phrase in your native language alongside English. 31 languages are supported. This makes it easier to write down, verify, and safely store your backup. The phrase remains fully compatible with the Bitcoin standard.
What language is the seed phrase generated in?
The seed is generated using the BIP-39 standard in English. TZUR then displays it in your chosen language. To restore in a wallet that only supports English, use the English version.
What happens if I lose my seed phrase?
If the seed phrase is lost and the device is unavailable, the bitcoin may be permanently lost. That is why it is critical to write down your seed phrase and store it in a safe location.
Can TZUR Wallet recover my wallet?
No. Recovery is possible only with the seed phrase. No company or support team can restore your wallet for you.
How do I receive Bitcoin?
Open the Receive screen and share your address or QR code with the sender. A new address is generated each time for better privacy.
How do I send Bitcoin?
Open the Send screen, enter the recipient address and amount, review the fee, and confirm the transaction.
How long do transactions take?
Typically between 10 minutes and 1 hour depending on network conditions and the fee you selected.
What if I send to the wrong address?
Bitcoin transactions cannot be reversed. Always double-check the recipient address before confirming.
Does the wallet support buying Bitcoin?
No. TZUR Wallet supports sending and receiving bitcoin only. You can buy bitcoin on an exchange and send it to your TZUR wallet.
Can I restore my wallet in a different language?
Yes. TZUR lets you restore your wallet using your seed phrase in any of the 31 supported languages or in English. No other wallet offers this. If you ever need to restore in a wallet that only supports English, simply use your English seed.
Can I recover my wallet on another device?
Yes. Your seed phrase works on any compatible Bitcoin wallet, whether it's TZUR on a new phone or a different wallet app entirely. Your bitcoin lives on the Bitcoin network. The seed phrase simply gives you access to it from any device.
What happens if I lose my phone?
Your bitcoin is on the Bitcoin network, not on your phone. As long as you have your seed phrase, you can restore your wallet on any compatible device.
Can I import a wallet from another app?
Yes. If you already have a Bitcoin wallet that uses a standard seed phrase (most do), you can enter those words in TZUR to import it. TZUR can display your seed phrase in your language for easier backup. Keep in mind that if you want to use your seed phrase in another wallet app later, most only accept the English version of the words.
If I restore my seed in another wallet, do I need to convert the language?
Only if the other wallet does not support your language. TZUR always gives you both versions, native and English. Most other wallets only accept English, so use your English seed there. Inside TZUR, you can restore in any of the 31 supported languages directly.
Is TZUR Wallet safe?
TZUR follows established Bitcoin security practices. Keys are generated locally, transactions are signed on-device, and no private data ever leaves your phone.
Are my private keys stored on a server?
No. Private keys are generated and stored only on your device. They are never transmitted anywhere.
Does TZUR track my transactions?
No. Your transactions are between you and the Bitcoin network. TZUR does not monitor or log your activity.
Does TZUR collect personal data?
No. TZUR does not require personal information. Anonymous usage analytics are optional and can be turned off in Settings.
Can I use TZUR without creating an account?
Yes. There is no signup, no email, no account. Create a wallet and start using it immediately.
What network does the wallet connect to?
TZUR connects directly to the Bitcoin network using standard Electrum infrastructure.
Is the wallet open source?
No. TZUR is proprietary software. the source code is not publicly available. However, TZUR is built entirely on open Bitcoin standards (BIP-39, BIP-32, BIP-84) and uses established open-source cryptographic libraries. Your seed phrase and keys follow the same universal standards used across the Bitcoin ecosystem, so you are never locked into TZUR.
What happens if the TZUR app disappears?
Your bitcoin is secured by the Bitcoin network, not the app. Your seed phrase restores access using any compatible wallet. TZUR is just the interface.
What devices are supported?
TZUR is currently available for iOS (iPhone). More platforms may follow.
How much does TZUR Wallet cost?
TZUR Wallet is a one-time purchase. You pay once and receive all future updates, security improvements, and new features. No subscriptions, no hidden fees, no ads.
Does TZUR Wallet collect analytics?
TZUR Wallet may collect anonymous usage analytics to improve the application. Analytics are optional and can be disabled at any time in Settings > Privacy > Analytics.
Analytics do not include:
- Bitcoin addresses
- Wallet balances
- Transaction amounts
- Seed phrases
- Private keys
- Personal identity